{"id":5621,"date":"2026-04-10T14:56:57","date_gmt":"2026-04-10T14:56:57","guid":{"rendered":"https:\/\/thenewsroomhub.co.ke\/?p=5621"},"modified":"2026-04-10T14:56:57","modified_gmt":"2026-04-10T14:56:57","slug":"how-my-oneapp-uses-sim-detection-to-boost-security","status":"publish","type":"post","link":"https:\/\/thenewsroomhub.co.ke\/index.php\/2026\/04\/10\/how-my-oneapp-uses-sim-detection-to-boost-security\/","title":{"rendered":"How My OneApp Uses SIM Detection to Boost Security"},"content":{"rendered":"<p><strong>What is My OneApp?<\/strong><\/p>\n<p><strong>My OneApp is the new M-PESA App!<\/strong><br \/>\nIt brings together features from the M-PESA and MySafaricom apps into one easy-to-use app.<\/p>\n<p><strong>Why was My OneApp created?<\/strong><\/p>\n<p>To give Safaricom customers <strong>one seamless app<\/strong> for:<\/p>\n<ul>\n<li>M-PESA services<\/li>\n<li>Safaricom (GSM) services<br \/>\nAll in one place &#8211; no more switching between multiple apps.<\/li>\n<\/ul>\n<p><strong>Who can use My OneApp?<\/strong><\/p>\n<p>My OneApp is available to:<\/p>\n<ul>\n<li>Safaricom customers on <strong>Android &amp; iPhone<\/strong><\/li>\n<li><strong>M-PESA customers<\/strong><\/li>\n<li><strong>Safaricom (GSM-only)<\/strong> customers (not registered for M-PESA)<\/li>\n<\/ul>\n<p><strong>What are the key benefits of My OneApp?<\/strong><\/p>\n<p>\u2705 All M-PESA and Safaricom services in one app<br \/>\n\u2705 Simple and intuitive design<br \/>\n\u2705 Personalized quick actions<br \/>\n\u2705 SIM card detection for enhanced security<br \/>\n\u2705 Reduced fraud risk<\/p>\n<p><strong>What services can I access in My OneApp?<\/strong><\/p>\n<p>You can enjoy:<\/p>\n<ul>\n<li><strong>M-PESA<\/strong>: Send money, pay bills, balances, statements, Pochi Wallet, Invest, borrow, insure, schedule payments, share your wallet and so much more<\/li>\n<li><strong>GSM services<\/strong>: Airtime, data bundles, balances, Bonga<\/li>\n<li><strong>Home Fibre services<\/strong><\/li>\n<li><strong>Quick Care<\/strong>: Security Center, PUK, report fraud, manage subscriptions &amp; line<\/li>\n<li><strong>Scan to Pay &amp; Zuri<\/strong><\/li>\n<li><strong>Global Payments <\/strong><\/li>\n<li><strong>Mini Apps (3rd-party services): <\/strong>Book flights, entertainment, utilities and more<\/li>\n<li><strong>Customizable quick actions<\/strong><\/li>\n<\/ul>\n<p><strong>How do I download or update to My OneApp?<\/strong><\/p>\n<ol>\n<li>Open <strong>Play Store (Android)<\/strong> or <strong>App Store (iOS)<\/strong><\/li>\n<li>Search <strong>My OneApp<\/strong><\/li>\n<li>Tap <strong>Download<\/strong> or <strong>Update<\/strong><\/li>\n<li>Log in with your <strong>M-PESA PIN<\/strong><\/li>\n<li>Confirm with <strong>OTP<\/strong><\/li>\n<li>Set up <strong>Biometrics<\/strong><\/li>\n<li>View the quick app tutorial on first login<\/li>\n<\/ol>\n<p><strong>Any tips for a smooth sign-up?<\/strong><\/p>\n<p>\u2705 Ensure your <strong>Safaricom SIM is inserted &amp; set as default<\/strong><br \/>\n\u2705 Turn on <strong>mobile data<\/strong> (Wi\u2011Fi won\u2019t work during sign-up). This is only required for first-time sign-in<\/p>\n<p><strong>Can I install My OneApp while roaming?<\/strong><\/p>\n<p><strong>Yes!<\/strong><br \/>\nJust make sure:<\/p>\n<ul>\n<li>Your Safaricom SIM is inserted and set as <strong>Primary SIM<\/strong><\/li>\n<li><strong>Roaming is activated<\/strong> on your line and you have a roaming bundle<\/li>\n<\/ul>\n<p><strong>Will the old M-PESA or MySafaricom apps still work?<\/strong><\/p>\n<p><strong>Yes, for now.<\/strong><br \/>\nThe M-PESA, MySafaricom and Home Fibre apps will remain available but will be <strong>discontinued later<\/strong> (date to be announced).<\/p>\n<p>&nbsp;<\/p>\n<p><strong>What if I\u2019m not registered on M-PESA?<\/strong><\/p>\n<ul>\n<li><strong>Registered M-PESA users<\/strong>: Get full access to all features<\/li>\n<li><strong>Not registered<\/strong>: Access Safaricom (GSM) services only<\/li>\n<\/ul>\n<p><strong>What happens to MySafaricom &amp; M-PESA apps after I update?<\/strong><\/p>\n<p>Once you update to <strong>My OneApp<\/strong>, you\u2019ll enjoy all services in one place.<br \/>\nThe older apps will <strong>still exist temporarily<\/strong> but will be phased out later.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is My OneApp? My OneApp is the new M-PESA App! It brings together features from the M-PESA and MySafaricom&hellip;<\/p>\n","protected":false},"author":2,"featured_media":5561,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[32,153],"tags":[562],"class_list":["post-5621","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-news","tag-how-my-oneapp-uses-sim-detection-to-boost-security"],"jetpack_featured_media_url":"https:\/\/thenewsroomhub.co.ke\/wp-content\/uploads\/2026\/04\/00000.jpg","_links":{"self":[{"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/posts\/5621","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/comments?post=5621"}],"version-history":[{"count":1,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/posts\/5621\/revisions"}],"predecessor-version":[{"id":5624,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/posts\/5621\/revisions\/5624"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/media\/5561"}],"wp:attachment":[{"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/media?parent=5621"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/categories?post=5621"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thenewsroomhub.co.ke\/index.php\/wp-json\/wp\/v2\/tags?post=5621"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}